I'm sure it won't matter a twig to Donald Trump but I thought this hotel offered 'fluff' but no subtance. Our first night we got there (my husband had a conference in AC and we decided to stay at Trump instead of the Sheraton, our bad) the hotel was 'oversold'. Okay, no problem, they gave us a suite for the night that we had to move our stuff the next day, again no prob. the suite was nice but it REEKED of smoke. Not only were, I guess we on a smoking floor, it smelled like smokers had just left 5 minutes previous! Our allergies were awful the next morning, red eyes, congestion, etc. Finally got out of that room and went to the 28th floor, non smoking. Yes, thank you Lord. The room was okay, but no internet access, at ALL. I could find nothing on the hotel in the room, what they offered, etc. and no Internet. Even Hamptons provide Internet service for crying out loud! Went downstairs to 'guest services' ( and I use that term loosely) and was told that 'I'm closed'. When I tried to ask her a question! LOL! Wait, it gets better. Then on Wednesday we decide we'll go to the show that's there. Cirque De Illusions or somethign like that. Went to the box office downstairs and the guy was very rude. He was talking to someone so when we came up and asked about seats he looked at us and said 'well what do you want to know?' I said 'well, are there any?' He RELUCTANTLY looked and said only a certain area, and then turned and continued TALKING TO THE WOMAN NEXT TO HIM! The area he showed was way up and on the sides. We said thanks, walked away and then decided to go back and ask if we could see the theater to see how far they'd be. The theater was 10 steps from us and no one was in there! He said 'nope'. We said 'fine, thanks anyway' and left. Rude, rude, rude. The housekeeping staff was friendly as was one gal at the Check-in/Guest services desk. Other than that, no, I would never stay there again OR recommend it to anyone. It smelled of smoke all the time. The lobby being the worst (actually the 31st floor was the worst) The windows from the elevator side need cleaning HORRIBLY. Looks like they've been neglected for a few years.
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