WOW.....they give you nothing but a nice room and nice hotel ! No comps, points hard to get on your card and POOR customer service. By poor customer service I mean the last morning of my stay at 7:00 AM (after going to bed at 3:00 AM) there was banging in the room above me ! I call the front desk and they said "OH yes they are putting down carpet in the room above you". My God at 7:00 AM !!! Well I complained at check out that day and they said " The BEST we can go is take $20 off your bill. What a joke, after not having a good night sleep it was only worth $20. I will never stay there again, they don't know how to treat their customers !!
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