Review for Paradise Poker: New upgrade closes accounts

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'Let me recommend of a member of over 30 online poker rooms, that I STRONGLY recommend not using Paradise Poker anymore. I am suggesting a complete withdrawal of funds and boycott by all. Paradise Poker has put a new upgrade in place, that blocks all users that has firewalls, and suspends their accounts immediately. If you have friends that come over to your house to play online poker on your computer, and their system had the firewalls in place, your account will also be suspended. Let me explain. My friend 'peedware' on Paradise Poker, who has multiple purchases on Paradise Poker, had his account permanently suspended after submitting the new upgrade to his computer...the reason 'firewalls'. Peedware in turn wanted to play, so came to my house after work and we were planning on a buy-in and poker playing experience from my computer. Once we attempted to log in to paradise poker through his name, they permanently suspended my account 'duskandjim'. They offer no valid replies to why this happened, and refuse to give me a contact phone number to speak to a manager of their site. Does paradise poker even have a phone number, or is it a skeleton company, that is taking deposits, and not allowing it's customers any access to speaking to a person 1 to 1 if their is an issue? Honestly, through e-mails, you could be talking to an 11 yr. old boy, collecting all your bank information. Paradise poker will no longer even reply to my e-mails. Now understand, players of the world...I have 10's of thousands of dollars that has been in action in Paradise Poker in my over 3 year history with the site. I have personally got nearly 20 players to play on it's site. I have over 3300 player points since the year began, which means I'm well over 3000 hands for the year alone. This is the answer's I get from them? 'We no longer care to discuss this matter'? Have they even discussed it....No, because they refuse to give me a contact number, or even contact me. I have thought in the past, that their customer service was lacking and very arrogant, but this is the straw that broke the camels back'. So, everyone who reads this, A: DO NOT UNDER NO CIRCUMSTANCES USE THE NEW UPGRADE, IF YOU HAVEN'T ALREADY, AND B: I SUGGEST A COMPLETE BOYCOTT UNTIL THEY FIX ALL SOFTWARE ISSUES. I recommend Party Poker to all, due to great customer service, quickness in response time, and multiple bonuses.

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duskandjim

James Drey
Read the full review at Cruzino.com