Recently we booked a room for 6 days (nov.) at the Rio,only to find out when we arrived
at 12:30am our first nite, our room was given up. So after being up since 5:am
the morning before and my wife hurting her knee in the airport, we were very
tired and were very disappointed that we had no place to sleep.They fianally
got us a room at another hotel. we had to find a way to get there.
we did get to bed by 3:am. the whole check in process was the worst we ever incounterd. The whole checkin staff were the worst we ever had.
No one was careing at all.We are a retired couple,now very tired.
This was just the beginning, we thought we were on lampoons vaction.
Read the full review at Cruzino.com